Answers to Frequently Asked Questions about
ILLiad| Answers to Frequently Asked Questions about
ILLiad |
ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.
ILL is available to FSU students, faculty and staff who are currently enrolled or employed and have a valid FSUcard.
Your username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your address or phone number.
Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. The password you set is encrypted for security purposes.
In the event that you forget your password, please contact the Interlibrary Loan Office at (850) 644-4466. We can then reset your password allowing you access to ILLiad. Please change your password once you logon to ILLiad.
You need a Web browser that can handle forms, tables, and preferrably Cascading Style Sheets (CSS). We recommend the current versions of either Microsoft Internet Explorer or Mozilla Firefox.
From time to time we purge older records from ILLiad. Our policy is to keep requests online for several years order to comply with record keeping requirements of the copyright law.
Interlibrary Loan is a library to library transaction and is regulated by the Copyright Law (U.S. Code, Title 17) and the policies of the American Library Association Interlibrary Loan Code for the United States. ILL provides access to most research and scholarly materials NOT owned by the FSU Libraries. Following is a list of items generally NOT available for borrowing from another library;
Florida State University is an institution of research. The University Libraries Interlibrary Loan Office does not consider textbooks either at the undergraduate or graduate levels to be research materials. Some libraries do have textbooks in their collections; however Florida State University Libraries prohibits interlibrary loan access to textbooks. Since it is the type of material that is restricted, the policy does not differentiate between those used in a course here at FSU. Should you wish to purchase a textbook, please contact the General Book Manager at the FSU Bookstore at http://www.fsu.bkstr.com. They offer special order service at a discount and can be reached at 850.644.3617.
When an FSU book is on loan, you need to submit a recall request. If an item is still unavailable two (2) weeks after placing a recall, you can request it on ILL. Please include the date that you placed the recall in the note field of your request. This also applies to missinG or lost books. ***In the note field please indicate if the book is missing or lost.***
Any item that is available at a local library in Tallahassee (FAMU, TCC, Leroy Collins Public Library, State Library) can be obtained personally via the Library Reciprocal Borrowing Privileges Agreement. The LRBPA has been established by the member institutions of the State University System and the State Community College System. Any student, faculty or staff member enrolled at or employed by any of the participating institutions is eligible the LRBPA. Similarly, borrowing privileges at the Leon County Public Library and the State Library of Florida are granted to local residents upon presentation of appropriate identification.
Before you complete an ILL request form, confirm that the material is not owned by any FSU library by searching ALEPH, the online catalog.
If the material is not owned by FSU, complete an ILLiad request for each item you need. ILLiad request forms are only available
electronically via ILLiad. Interlibrary Loan can not accept requests over the phone or via email.
To request an item from ILL, select one of the following:
First-time Users: Please register and set up your ILL profile.
Registered Users: Request items, check the status of your requests, or revise your ILL profile.
On average it takes eleven (11) working days to fill an ILL request,
though it can take as little as three (3) days or as long as a month to
receive materials, depending on the location, availability and processing
time of the item at other libraries.
The ILL office cannot predict the availability or the staffing levels of the interlibrary loan
office we send your request to, therefore we cannot guarantee that materials will be received within
a specified period of time. We encourage you to submit requests well in advance of deadlines.
To facilitate the process, please obtain complete citations from standard bibliographic sources and make
note of where you found the item in your request. Provide as much detail as possible; do not use abbreviations
unless the source of the citation uses them.
You will be notified by email when an item is received.
Journal articles will be delivered to you electronically via the web in PDF format. You may pick up your books from the library you have designated as your delivery location.
There is no standard loan period for ILL items as the library that lends the material specifies the due date. Typically, items may be kept for two weeks. The due date for materials will be noted on the bookstrap around the item. The lending library may place certain restrictions on the item, for example: no renewals or in-library use only. Patrons are responsible for the timely return of items borrowed through ILL. Renewals are only granted at the discretion of the lending library.
Books may be returned to either Strozier, Dirac, or Music Library Circulation Desk, whichever is more convenient for you. Books should not be placed in the book drops as the bookstrap may be damaged or torn off. ILL strongly recommends that you ask circulation staff for a receipt which will verify that the item has been returned.
Renewals are NOT allowed on materials borrowed from other libraries.
***Distance Learners may renew items borrowed from the FSU libraries only.***
Overdue materials create a burden for both the FSU Libraries and the lending library.
Since we are borrowing materials from other institutions, late books can damage our relationship
with them and will jeopardize the entire FSU population's ability to continue to borrow items from those institutions.
Please understand that compliance with an item’s due date is your responsibility.
You are responsible for insuring that your profile has an up to date mailing and e-mail address for contact.
Any attempts we make to contact you are a courtesy and our failure to reach you does not release you from
responsibility to return the materials on time. Overdue items will result in your ILL privilege being suspended. When you return the overdue items your account will be restored, however, your status will be "In Library Use Only" for all ILL items for the remainder of the semester.
You are financially responsible for the items you have borrowed from the time you pick them up until they are returned. Our policy states that you are responsible for any charges levied for an item that is lost or damaged while in your possession as well as requires you to pay for any repair, replacement or processing fees that the lending library charges. Should you lose or damage an ILL item, contact the Interlibrary Loan Office immediately at 850-644-4466.
You may contact the InterLibrary Loan office at (850)644-4466 Monday through Friday 8:00 AM to 5:00 PM or e-mail us at ill@reserves.lib.fsu.edu